Retail theft isn’t about the occasional shoplifter. It’s organised, coordinated, and costly.
- In Melbourne, police recently busted a $10 million supermarket theft ring.
- In the U.S., nationwide stings have led to hundreds of arrests across 28 states.
- At home, surveys show 3.3 million Australians admitted to stealing a trolley or basket in the past year.
The National Retail Association estimates that theft costs Australian retailers up to $9 billion annually.
The Problem With Old Fixes
Retailers have tried:
- Wheel locks and physical barriers
- Plexiglass cages around products
- More cameras and security staff
But these “solutions” create friction for honest shoppers and rarely address the root issue.
A Smarter Solution
When a trolley is unlocked with an app, tied to a customer’s details, and tracked in real time, theft looks very different.
No one is pushing a cart full of groceries out the door without paying, when that cart is linked directly to their identity.
That’s where TDMN comes in:
- 🔒 sMart Lock™: coinless, secure, frictionless cart access.
- 📡 sMart Track™: real-time location and abandonment alerts.
- 📊 Data Dashboards: insights to reduce loss, speed recovery, and cut staff hours wasted chasing carts.
The Outcome
- Lower theft & shrinkage
- Fewer council complaints and fines
- Faster retrieval times
- Happier shoppers with a frictionless experience
